I'm sorry that you decided to switch so quickly. If you sent an e-mail and call as you said, I'm sure the problem would have been resolved within a timely fashion. Did you ever leave a message and are you sure the mails didn't bounce for some crazy reason?Wcc wrote:I had an account with sharpnet for about a year.. Overall, it was a good experiance. About 2-3 weeks ago, my account was suspended because (I assume) my email address was changed and the invoices could not go through. I called and emailed more than once, and never got any reply. I ended up switching providers.
Wcc
Great! We appreciate the comments.. Let me know if there is anything I can do for you. I'll be sure to get it taken care of this time..Wcc wrote:I left a message with both billing and tech support, and according to my mailserver logs, the email didn't bounce. After about a week with no response, I then left a message that I wished to cancel my account, and never was called back, but I assume my account is canceled as I have not received a bill. I'm sure it wasn't on purpose, and I will still continue to regard sharpnet as a good shell provider.
Wcc
Do you support IPv4 to IRCNet?Sharpnet wrote:I'm just trying to get a general census of where and how we're known around the net. Any kind of coments are more than welcomed.
Thanks.
Devon Dunham
Owner
Sharpnet Communications, Inc.
Same with me.. Since the time I've been having a sharpnet account, it all went really great except a couple things I don't even remember. And yeah, sharpnet tops my list of shell providers.lucy wrote:and its only gotten better and better since i've been a customer.
whenever someone asks for references for good shell providers, ive always included sharpnet in the list.
Same with me.. Since the time I've been having a sharpnet account, it all went really great except a couple things I don't even remember. And yeah, sharpnet tops my list of shell providers.lucy wrote:and its only gotten better and better since i've been a customer.
whenever someone asks for references for good shell providers, ive always included sharpnet in the list.
Same with me.. Since the time I've been having a sharpnet account, it all went really great except a couple things I don't even remember. And yeah, sharpnet tops my list of shell providers.lucy wrote:and its only gotten better and better since i've been a customer.
whenever someone asks for references for good shell providers, ive always included sharpnet in the list.
Same with me.. Since the time I've been having a sharpnet account, it all went really great except a couple things I don't even remember. And yeah, sharpnet tops my list of shell providers.lucy wrote:and its only gotten better and better since i've been a customer.
whenever someone asks for references for good shell providers, ive always included sharpnet in the list.
Same with me.. Since the time I've been having a sharpnet account, it all went really great except a couple things I don't even remember. And yeah, sharpnet tops my list of shell providers.lucy wrote:and its only gotten better and better since i've been a customer.
whenever someone asks for references for good shell providers, ive always included sharpnet in the list.