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HelpDesk/Support Center Script

Old posts that have not been replied to for several years.
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nate

HelpDesk/Support Center Script

Post by nate »

Just wondering if any kind of script like this exists.

We're looking for a script that can create a help queue and allow admins to take control of a support 'ticket' and go through the queue.

It's a detailed script, but I've seen something like it on GamesNet in #support.

Any ideas?
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LorT
Voice
Posts: 15
Joined: Sun Mar 09, 2003 6:11 pm

Post by LorT »

try with next.tcl
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Moonster
Halfop
Posts: 95
Joined: Wed Nov 13, 2002 5:39 pm
Location: Manchester NH USA
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Post by Moonster »

There is another one out there that could work well with next and it is one that Techs can tell the bot if they are available or not and then the user can type !status and the bot will tell them which techs are present or not.
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caesar
Mint Rubber
Posts: 3777
Joined: Sun Oct 14, 2001 8:00 pm
Location: Mint Factory

Post by caesar »

Hi,
I've recently noticed a missing feature and added to the version 1.6 feat mc v1.0. Upgrade to it. Also I'll start the working on the 1.6.1 with a !status like you are talking about.. If you encount any problems don't hesitate to contact me. Thank you for your choise. :)

Forgot to mention, you can find it in the TCL Archive..
Once the game is over, the king and the pawn go back in the same box.
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