I've set a line in the config file:
logfile p #helpdesk "logshelpchat.log"
Which works well, with the exception of one thing. it take between 2 and 5 min for the text to be logged to the file. Normally this wouldn't be a problem, but I also have a cron job set to run on an hourly interval to grep out the previous hours messages. Is there a way to force the logging more often or even, immediately?
OH DUH!!! As I read your reply, I scrambled for the printout of the advanced.conf and lo and behold guess which page it was turned to.. yup.. the one with that config setting.
And 1 min logging is just going to have to be sufficent. If the compliance folk don't like it, well they can just deal!!
Thanks PPslim, I really appreciated it.
<font size=-1>[ This Message was edited by: otterboyy on 2001-12-11 12:58 ]</font>