ummm... do you even know what a eggdrop actually is? http://www.egghelp.org/
read the info about eggdrop, what it is, what shell accounts is, how to set it up, use it........ blablabla
we really can't talk you through each step of how to get a eggdrop online, and for asking what ftp and telenet is... did you consider searching on http://www.google.com??