here is the error i see on the bots
-user (~noident@host.com)- DCC Chat (userIP)
Refused DCC chat (no access): user!~noident@host.com
CTCP CHAT: chat 3576596599 1268 from user (~noident@host.com)
and here is the .whois on the bots for this user
HANDLE PASS NOTES FLAGS LAST
user yes 0 op 22 Feb (@bot)
#channel0 mo never
HOSTS: *!~noident@host.com
*!~noident@host.com
again, this is the first day out of the last week that the bots will not allow this user to chat them

Thank you